Guides, answers and help for Qlomack BM.

Qlomack Business Manager is web-based software that runs the day-to-day of a business in nine connected products: service jobs, inventory and purchasing, suppliers, workforce, invoicing and collections, compliance, assets and maintenance, trade shipments, and rentals. They share one set of customers, suppliers, employees and products.

Create an account and an organization, and you get 14 days of Business Pro: all 9 modules, 40 users and unlimited branches. No card is needed. Choose a plan whenever you are ready.

If you haven’t chosen a plan, the workspace becomes read-only. You can still sign in, view everything and export your data, but nothing new can be added or changed. Nothing is deleted, and choosing a plan switches changes back on immediately.

Yes. Settings → Import data brings in customers, suppliers, employees, products with opening stock, opening balances and much more from Excel, CSV or a Google Sheets link. Your columns are matched for you, every row is checked before anything is saved, and records that already exist are updated instead of duplicated. Up to 5,000 rows import at once, and bigger files import in the background. Coming from Tally? Import your Tally masters file with groups, ledgers and opening balances.

No. Qlomack BM runs in a web browser on computers, tablets and phones. There is no separate app to install.

There are three plans. Business Starter: any 3 modules, 5 users, 1 branch and 10 GB of document storage. Business Essential: any 6 modules, 15 users, up to 3 branches and 50 GB of document storage. Business Pro: all 9 modules, 40 users, unlimited branches and 200 GB of document storage. Prices for your region are on the pricing page.

Any of the nine: 3 on Business Starter and 6 on Business Essential. An owner can change the selection later from Billing & Subscription. Data in a module you drop is kept and returns if you choose it again.

Add extra users when you choose or change your plan. Each extra user has a monthly price shown on the pricing page. Only people who sign in count as users; employee records in the Directory do not.

Organizations in India pay in INR through Razorpay. Everyone else pays through Stripe, in AED, GBP, EUR or USD depending on the organization’s country. Card details are handled by the payment provider and never stored by Qlomack.

No. Applicable taxes, such as GST in India or VAT, are added at checkout.

Yes. The yearly price per month is lower than the monthly price, and it is billed once a year. The pricing page shows both.

Yes. An owner can change the plan, modules or extra users from Billing & Subscription. Cancelling takes effect at the end of the period you have paid for, and nothing more is charged. After that the workspace is read-only and your data is kept.

Full access continues for a 7-day grace period while you update your payment. If the payment still hasn’t gone through after that, the workspace becomes read-only until it does.

No. Switch on only the modules you need, and add others later. A module you add starts with the customers, suppliers, employees and products you already have.

They share one Directory and pass work along. A completed job becomes a draft invoice, materials on jobs come out of warehouse stock, an awarded quotation becomes a purchase order, rent charges can be invoiced, and invoices, bills and pay runs post to the books. Approvals for purchases, vendors, trade orders, leave and expense claims meet in one queue.

It runs payroll, but it does not process payments for invoices. Qlomack Workforce runs monthly payroll for India, with PF, ESI, professional tax and TDS from rate tables you can check and edit, payslips and statutory files. Qlomack CFO records invoices and the payments you receive; it does not collect money.

Yes. Qlomack CFO keeps double-entry books: a chart of accounts with Tally’s groups, vouchers, trial balance, profit and loss (including Schedule III), balance sheet, bank reconciliation and fixed assets with depreciation. Invoices, payments, bills and pay runs post themselves. Bank statements are imported as files; there are no direct bank feeds.

It prepares them, and you or your CA upload them. Qlomack CFO produces the GSTR-1 JSON file, GSTR-3B figures and a GSTR-2B reconciliation, plus e-invoice and e-way bill JSON for the government portals. Record the IRN and QR back and they print on the invoice. Qlomack does not file anything on a government portal directly.

No. Comply tracks licences, certificates, renewals and compliance tasks with owners, dates and reminders. It does not guarantee legal compliance, and it does not supply legal templates; any template you create should be checked for your situation.

No. TradeDesk organises trade orders, shipments, milestones and the document checklist, and prints a commercial invoice and packing list from your records. Customs filings are still made by you or your broker.

No. Qlomack BM is used by your own team. For example, you send quotation requests to suppliers yourself and record their quotes, and you share invoices and service reports with customers yourself.

Tally, through files. Qlomack CFO exports your masters and vouchers as a Tally XML import file, and imports Tally groups, ledgers and opening balances. There is no live two-way connection, because Tally runs on your own computer. Connections to Zoho Books, payment gateways for invoices, SMS and other services are planned but not available. You can also export any list as CSV, and send signed webhooks to your own systems when records change.

Each organization’s data is separated in the application and in the database. Every request is checked against the signed-in person’s membership of that organization, and the database enforces row-level security, so a query without the right organization returns no data.

Yes. List pages and the Reports page export CSV files, scheduled reports can save a CSV for you regularly, and documents can be downloaded with every version. Exports keep working while a workspace is read-only. Owners and admins can also export the whole workspace as one ZIP of CSV files from Settings → Data Export.

The platform database is backed up every night, each backup is checked when it is made, and backups are kept for 14 days by default. Backups are for recovering the service, not for bringing back single records you delete, so export your own copies of important data too.

In private storage. A file is only opened through a short-lived link issued after checking that the person is allowed to download it. Every version you upload is kept.

Yes, as an option each person turns on for their own account in Security Settings. Signing in then needs your password and a 6-digit code from an authenticator app, and you get 10 one-time recovery codes. Passwords must be at least 12 characters and are stored only as one-way hashes; you can see your active sessions, sign out other devices, and resetting a password signs out every device. Organizations cannot yet require two-factor authentication for their members.

Sign in with one of your recovery codes, then set two-factor authentication up again on your new phone. A password reset does not turn two-factor authentication off, and organization owners cannot turn it off for you, so keep your recovery codes somewhere safe.

We don’t claim certifications we haven’t obtained. The security page describes the controls built into the platform, and what your business still reviews itself. If your organization needs a security questionnaire answered, contact us.

Six built-in roles: Organization Owner, Organization Admin, Manager, Employee, Accountant and Viewer. Only owners manage billing. A person can hold several roles, and their permissions are combined.

Yes. Owners and admins can create custom roles from any combination of permissions they hold themselves, except billing and ownership, which stay with owners.

Yes. Untick All branches in their access settings and choose their branches. They then see records in those branches, plus records that don’t belong to any branch.

Yes. One Qlomack account can belong to several organizations and switch between them. Each organization has its own records, users and subscription.

No. Employee records don’t need a sign-in. Give accounts to the people who use the app, for example technicians updating jobs or staff checking in, and link each account to their employee record.

Yes. Important changes are recorded in the audit log with who made them, when, and from which IP address. Owners and admins can view it, and entries can’t be edited or deleted.

Email support@qlomack.com or call 7337546393, or open a ticket in the help centre. The product guides walk through every module step by step.

Business Starter includes email support, Business Essential email and chat support, and Business Pro priority support and onboarding help.

Create your organization, add your branches, invite your team, then import or add your customers, suppliers, employees and products. After that, follow the guide for each product you use.