Getting started
From sign-up to your first real piece of work.
Answer a few plain questions, bring in the records you already keep, invite your team and get help when you need it.
Setup
How setup goes
- 01
Start the free trial
Create your Qlomack account. The trial is 14 days of Business Pro with every module, and no card is needed.
Guide: create your account and start the free trial - 02
Answer a few plain questions
Tell us your kind of business (a retail shop, wholesale, manufacturing, field service, a clinic and more), your locations and what you want to manage first. Qlomack suggests the modules to start with, and you can switch any of them on or off later.
Guide: set up your organization - 03
Look around a sample business, if you like
From the app’s onboarding you can open a sample business filled with example records and try things without touching your own. It is a separate, clearly named organization, and you can delete it in one click.
- 04
Bring in your records
Import customers, suppliers, employees, products and opening balances from Excel, CSV or Google Sheets, or add them one by one.
Guide: add and import your records - 05
Invite your team
Invite people by email and choose their roles and branches. They see only what their work needs.
Guide: invite your team and choose roles - 06
Do your first piece of work
Follow the guide for the product you use most: log a job, raise a purchase order or issue an invoice.
Bring your records
Import from Excel, CSV or Google Sheets
Settings → Import data lists everything you can bring in. Many list pages have an Import button too.
Some of what you can import
- Customers and their service locations
- Suppliers
- Employees, with payroll details
- Products, with opening stock and photo links
- Chart of accounts with opening balances
- Opening receivables and payables, bill by bill
- Fixed asset register
- Warehouses, units and categories
- Open purchase orders and sales orders
- Open jobs and maintenance plans (AMCs)
- Assets and maintenance schedules
- Compliance records
- Rental units and lease agreements
- Leads, holidays, leave balances and attendance
Excel, CSV or Google Sheets
Upload an Excel (.xlsx) or CSV file of up to 20 MB, or paste a Google Sheets link. Excel and CSV templates are there if you start from scratch.
Your columns, matched
Qlomack matches your column headings to its fields. Change any match, or ignore a column you don’t need.
Check every row first
Each row shows as new, update, unchanged or a problem, with what to fix. Nothing is saved until you choose to import.
Updates, not duplicates
Rows that match an existing record by its number, email, SKU or code update it. Blank cells keep what is already there, so importing the same file twice changes nothing.
Large files in the background
Up to 5,000 rows import at once. Bigger files import in the background, and you are notified when they are done.
A record of every import
Past imports show who imported what and when. Rows with problems can be downloaded as Excel or CSV, fixed and imported again.
Coming from Tally
Tally, through files
Your accountant can keep working the way they know. The chart of accounts uses Tally’s groups.
- Import your Tally masters file: groups, ledgers and opening balances. Customers and suppliers are matched by name or GSTIN, and importing the same file again changes nothing.
- Export masters and vouchers as a Tally XML import file, or only the changes since your last export.
- There is no live connection: Tally runs on your own computer, so the exchange works through files.
Help when you need it
Support on every plan
Search the help centre and its guides any time. Write to us, and follow your ticket until it is answered.
- Business Starter
- Email support
- Business Essential
- Email and chat support
- Business Pro
- Priority support and onboarding help
Step by step
Guides for your first week
- Create your account and start the free trialSign up, verify your email and create your organization. The 14-day trial of Business Pro starts the moment the organization exists.
- Set up your organizationComplete your company details and regional settings, choose which modules are switched on, and add your branches and departments.
- Add and import your recordsCustomers, suppliers, employees and products live in one shared Directory that every module uses. Add them one by one, or import them from Excel, CSV or Google Sheets.
- Invite your team and choose rolesSend invitations, pick the right built-in role for each person, create custom roles, and limit people to the branches they work in.
- Export your dataExport everything as one ZIP of CSV files, or download records as CSV from each module and the Reports page.
- Security and who does whatHow your data is protected, and what your business still reviews.
Bring the whole business into one login.
Try every module free for 14 days, no card needed. Then keep the modules you use.

