Complete your organization details
Step 1: Open Organization Settings
Owners and admins can edit this page. Other roles may be able to view it.
Where to find it- Settings
- Organization Settings
Step 2: Fill in your company details
In Organization details, add the Display name, Registered legal name, Tax registration number (for example a GSTIN or VAT number), contact email, phone and address.
Step 3: Check the regional settings
Confirm Country, Currency, Time zone, Date format and Financial year starts in, then choose Save changes.
Important: Changing the currency does not convert amounts you have already recorded.
Switch modules on or off
Step 1: Choose your modules
Use the switch next to each module, then choose Save modules. If you switch a module off, confirm with Disable.
Where to find it- Settings
- Organization Settings
- Modules
- A module that is off is hidden for everyone. Its data is kept and returns when you switch it back on.
- A module your plan does not include shows Not in your plan — change plan.
Add branches and locations
Branches are your offices, shops, sites or warehouses. Records such as jobs, invoices and assets can belong to a branch, and users can be limited to certain branches.
Step 1: Add a branch
Choose Add branch. In Add branch or location, enter the Name, a short Code used on documents (for example PUN), the address and contact details. Tick This is the head office for your main site. Choose Add branch.
Where to find it- Settings
- Branches & Locations
- Branches
Step 2: Edit or archive branches later
Use the menu on a branch row to Edit or Archive it. Archived branches are hidden from lists and can’t be chosen on new records. Tick Show archived to find one and Restore it.
Note: Your plan sets how many branches you can have: 1 on Business Starter, 3 on Business Essential and unlimited on Business Pro. Restoring an archived branch counts too.
Add departments
Step 1: Create your departments
Choose Add department, enter a Name, choose a Branch (or All branches) and an optional Description. Departments are used on employee records, stock issues and purchase requests.
Where to find it- Settings
- Branches & Locations
- Departments
Module settings worth a look
- Accounts & Invoicing → Settings: invoice number prefix, default payment terms, payment instructions, tax codes and reminder templates.
- Workforce → Settings: working days, day start and end, grace period and holidays.
- Settings → Automation & reports: the time of day your daily reminders and automatic jobs run.
Tip: A module’s pages appear in the sidebar under its name once you open it. Choose Service & Jobs, for example, to see Service requests, Jobs and Schedule underneath.
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If a step doesn’t match what you see, or you’re stuck, tell us and we’ll help. Email support@qlomack.com or call 7337546393.

