Add your rental units
Step 1: Create categories (optional)
Choose New category, enter a Name and Kind (Property, Equipment, Vehicle or Other), and choose Add category.
Where to find it- LeaseFlow
- Categories
Step 2: Add a unit
Choose New unit. Enter the Name, Category, Branch and Address / location. Under Default terms, set the default rent, Rent frequency and deposit. Choose Add unit.
Where to find it- LeaseFlow
- Units
- Occupancy (available, reserved, rented) is worked out from agreements and reservations. Availability shows it month by month.
Reserve a unit
Step 1: Create the reservation
Choose New reservation. Pick the Unit, Customer, From and To dates, and Tentative or Confirmed. Choose Reserve.
Where to find it- LeaseFlow
- Reservations
- Confirmed reservations block other bookings for the same days.
Step 2: Convert it to an agreement
When the customer commits, open the reservation and choose Convert to agreement. Check the rent, frequency and deposit and choose Create draft agreement.
Create and activate an agreement
Step 1: Create a draft
Choose New agreement. Pick the Unit and Tenant, and an Agreement template if you use one. Set the Start date, End date, Frequency, Rent per period, Tax % and Due days, then the deposit, late fee, grace days and notice days. Choose Create draft.
Where to find it- LeaseFlow
- Agreements
- Nothing is billed until you activate the agreement.
Step 2: Activate it
Open the draft and choose Activate, then Activate agreement. The terms are locked, the template text is filled in, and the rent charges are scheduled.
Note: Digital signatures are not captured. Upload the signed copy under Signed copies & documents on the agreement.
Record rent and deposits
Step 1: Record a payment
On the agreement’s Charges tab, choose Record payment on a charge. Enter the Amount, Payment date, Method and Reference. Charges show as due, partially paid, paid or overdue.
Step 2: Or invoice the charge
With Accounts & Invoicing switched on, choose Invoice on a charge to create an invoice (as a draft, or issued straight away). Payments are then recorded on the invoice and update the charge.
Step 3: Print a rent receipt
On the Payments tab, choose Print receipt next to a payment. It opens in a new tab to print or save as PDF, with the receipt number, tenant, unit, period, amount (also in words), method and reference, and your organization’s details.
- Each payment gets the next receipt number (for example RCT-2026-00001) when you record it, and the number never changes. A voided payment’s receipt is marked Void.
- Payments recorded on an invoice in Accounts & Invoicing get their receipts there.
Step 4: Send a tenant statement
On the Payments tab, under Tenant statement, choose the From and To dates, then Open statement to print or save it as PDF, or CSV to download it. It lists the opening balance, charges, payments and running balance, and the deposit held.
Step 5: Track the deposit
On the Deposit tab, choose Record entry to record the deposit received, and later any refund or deduction.
Note: Every day, new charges are added ahead of time, a late fee is added once to charges unpaid past the grace days (if you set one), and overdue payments are flagged. Qlomack records rent; it does not collect it.
Email rent reminders to tenants
Step 1: Switch reminders on
An owner or admin turns on Email tenants about due and overdue rent, sets the Days before the due date and Days after the due date, and adds Payment instructions such as your bank account or UPI id. Choose Save settings.
Where to find it- LeaseFlow
- Settings
- Reminders are off until you switch them on.
Step 2: What tenants receive
A daily job emails the address on the tenant’s customer record with the amount due, the due date, the agreement and unit, and your payment instructions. Each charge gets at most one email per reminder day, and paid or waived charges are not reminded.
- Tenants without an email address are skipped.
- Charges invoiced through Accounts & Invoicing get that module’s invoice reminders instead.
Step 3: Check what was sent
On the agreement’s Payments tab, Reminder emails to the tenant lists each reminder with its real status: Sent, Waiting to send, Not sent (with the reason) or Not sent — email not configured.
Inspect units and handle maintenance
Step 1: Record an inspection
On the unit, open the more-actions menu and choose Record inspection. Choose Move-in, Move-out or Periodic, the date and overall condition, then add checklist items with Add item. Choose Save inspection and add photos afterwards.
Step 2: Log a maintenance request
Choose Log request, pick the unit, enter a Title and Priority. Use Start and Resolve as the work progresses. If the unit is linked to an asset, Raise AssetCare work order sends it to maintenance.
Where to find it- LeaseFlow
- Maintenance requests
Renew or end an agreement
Step 1: Renew
You are reminded when an agreement enters its notice period and 7 days before it ends. Choose Renew, enter the New end date and new rent if it changes, and choose Create renewal draft. Activate the renewal to continue.
Step 2: End or terminate
After the end date, choose Mark ended. To end early, choose Terminate with a date and reason; unpaid future charges are waived.
How it connects
Qlomack CFO
Rent charges can be invoiced, and invoice payments update the charge.
Qlomack AssetCare
Units can be linked to assets, and maintenance requests can raise work orders.
Tips
- Agreement templates hold your agreement text with fields such as the tenant name and rent. Mark a template reviewed once checked for your jurisdiction; no legal text is supplied.
- Reports shows billed and collected rent by month and by unit, and outstanding rent by tenant, with CSV exports.
- Receipts and statements show a “check it before you send it” note on screen only; it is not printed.
Was this helpful?
If a step doesn’t match what you see, or you’re stuck, tell us and we’ll help. Email support@qlomack.com or call 7337546393.

